Terms and Conditions
- The customer is expected to make a minimum deposit of 50% (of the total cost) before work proceeds.
- In the case of an ongoing promo, the customer is expected to make FULL PAYMENT before work proceeds.
- Bookings are made at the beginning of every week (Monday). Orders thereafter will be moved to the following week.
- Orders are completed within a 5 to 7 working day period from the date of your invoice.
- Orders within 24 and 72 hours will be considered express services and will attract an extra 50% of the total cost.
- Specific choices made by clients, via our website or digital media platforms are not returnable.
- All outfits come with unique Ankara prints. Hence, the final work will be equally unique from your choice.
- Returned items will be replaced within 5 to 7 working days.
- Delivery charges and all other related matters sit exclusively with the delivery company and NOT Annerlice
- Designs outside Annerlice’s catalogue will be declined
- Cost for clients with fabrics is 75% of our regular charges
- Custom made/un-displayed items and home services will come with an extra of 30% cost of the total charge
- Designs left at Annerlice’s discretion are NOT returnable
